Cancel/ Change Order

At Bestlilly, we aim to provide a seamless shopping experience when purchasing your perfect blazer. To ensure your orders are processed accurately and with flexibility, this policy outlines how we handle order changes, cancellations, and shipping address accuracy.

1. Order Changes and Cancellations

We understand that sometimes you may need to adjust your order after it’s been placed. Therefore, we offer a short window of time during which you can request modifications or cancellations.

4-Hour Modification Window

If you need to cancel or modify your blazer order (such as changing the size, color, or selected items), you have up to 4 hours from the moment you place the order to request changes.

How to Request a Change

To request an update or cancellation, please contact us via email as soon as possible, including your order number and the requested changes. The sooner you reach out, the better we can assist you!

Processing Cutoff

Once the 4-hour window has passed, your order will be processed and sent to the production and packaging stage. After this time, changes or cancellations will no longer be possible. This allows us to efficiently process and ship your blazers with accuracy.

2. Shipping Address Accuracy

Accurate shipping information is crucial to ensure the successful delivery of your blazer.

Customer Responsibility

It is your responsibility to provide complete and accurate shipping details at checkout, including the recipient’s full name, street address, apartment or unit number (if applicable), city, state, and ZIP code.

Address Review Recommendation

We recommend carefully reviewing your shipping information before completing your order. Even minor errors or missing details can lead to delivery delays or failed shipments.

Delivery Liability

Bestlilly is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Returned Shipments

If an order is returned to us due to an incorrect address, additional shipping fees may be required to resend the package to the correct address.

3. Customer Support Assistance

Our customer support team is here to help with any questions or concerns you may have. Whether it’s regarding order changes within the allowed modification period, shipping address issues, or any other inquiries, we are dedicated to providing a smooth and reliable shopping experience from checkout to delivery.

Summary of Our Policy

• Order changes or cancellations can only be made within 4 hours of placing the order.

• Shipping address accuracy is the responsibility of the customer. Bestlilly is not liable for issues arising from incorrect address details.

• Our customer support team is available to assist with any concerns throughout your shopping process.